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How menara178 Handles Your Personal Details

Everything you share with us when you open an account — your name, your phone number, your wallet identifiers — is handled under one clear policy.

Clear consent practicesDANA, OVO, GoPay contextContact via supportLive casino and slots
menara178 How menara178 Handles Your Personal Details
POLICY CONTACT

Reaching Us About Your Data

We keep our policy contact routes simple because data questions should be easy to raise. Whatever channel you choose, tell us the account phone you registered with and what you need, and we will respond directly.

Live Chat Our in-lobby live chat is the fastest way to ask about your data. Open it from your account wallet page and a member of our team will pick up your question.
Support Email Prefer to write it out? Send your data request to our support address and we will reply with what we hold, what we keep, and how you can change it.
Account Help Your account wallet page lists your registered details and lets you ask for a copy or a correction of the personal information tied to that account.
HOW WE HANDLE IT

Cookies, Security, and Your Choices

Our privacy practices cover the full path from the moment you land on the page to a settled withdrawal. We use cookies to keep your session stable and to remember your language and device preferences, but we never use them to track you beyond what the lobby needs. Access to your account is protected by the OTP code we send to your registered number, and any withdrawal you make goes through wallet verification so the money lands back with the same owner. We keep your account history as long as it is needed for reconciliation and for compliance with local law, then retire it securely.

Cookies

We set cookies to keep your lobby session stable and remember your preferred language and device path. Nothing is used to track you beyond what the lobby needs to run.

Account Security

Login runs through the OTP code sent to your registered number, and withdrawals are verified against your wallet ownership before funds move, keeping the account tied to its owner.

Retention

Your history stays only as long as reconciliation and local compliance require, then it is retired securely. We never hold stale data just because we can.

Your Rights

Ask us for a copy of your data, request a correction, or close your account entirely. Every request goes through support and gets a clear, direct answer.

Questions Players Ask About Privacy

Straight answers to the privacy questions we hear most often in the lobby and through support.

We take the minimum needed to run your account: your registered phone number, your email for alerts, and the wallet details behind DANA, OVO, or GoPay for deposits and withdrawals.

We only share data with the payment processors needed to settle your DANA, OVO, or GoPay transactions and with authorities where local law requires it. We never sell personal data.

Reach us through live chat or support email with your registered account number. We will reply with a readable copy of what we hold and explain how you can ask for changes.

Yes. Send a closure request through support and we will walk you through it. Some records stay longer only where reconciliation or local compliance makes that necessary.

Every login sends a one-time code to your registered number, so only someone with access to your phone can enter your account. This keeps your wallet and history tied to you.

Open the account wallet page and request a detail change, or ask support directly. We will verify you own the account first, then update the new detail for you.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.