Reference

The Legal Side of Your menara178 Account

This is the plain-language legal page we keep behind the lobby. It sets out how we handle your details, what cookies do, and how you can reach us when you want clarity on anything in this policy.

Data handlingCookie useAccount securityContact pathLocal law
menara178 The Legal Side of Your menara178 Account
LEGAL CONTACT

Talk to Us About Policy

When a policy point needs a human answer, our support desk is the right door to knock on. We respond in the everyday English Indonesia players use, and we confirm your identity before we discuss anything tied to your account.

Live chat in the lobby The fastest route for policy questions tied to your session. Open the lobby, tap the chat bubble, and a team member picks it up without you leaving the page.
Email to our desk For longer questions about data handling or retention, write to support@menara178. Include your registered email so we can verify it is really you.
Account verification path If we need to check your identity before answering a legal or data question, we walk you through the verification steps inside your account wallet area.
HOW WE HANDLE IT

Data, Cookies, and Your Security

We keep the way we handle your personal data spelled out so there are no surprises after you register. Your registration details stay tied to your account wallet, and we use cookies to keep your session stable when you move between slots, live tables, and the sportsbook. Anything stored that we no longer need is removed when its purpose ends. To change what we hold about you, or to ask for it to be deleted, contact us through the paths above.

Data handling We collect what you give us at registration and what a session needs, like device type and payment reference. We use it to run your account, not to sell it anywhere.
Cookie use Cookies keep your login stable and remember your lobby preferences. You can clear them in your browser at any time; you will just sign in again on your next visit.
Account security Signing in on a new device sends an OTP to your registered number. That extra step is how we stop anyone else getting into your wallet between login attempts.
Requesting changes To review, correct, or delete the personal data we hold, raise it through live chat or email. We verify your identity first, then action the request directly.

Your Legal Questions, Answered

We hold what you give us at signup: your name, email, and the mobile number tied to your wallet. We also log device and payment references needed to run your account securely.

Raise a request through live chat or email to support@menara178. We verify your identity first, then delete or anonymise the data we no longer need to keep.

We do not sell your data. We share only what a payment rail like DANA, OVO, or GoPay needs to process a transaction, and what local law requires us to keep.

They keep your login session stable and remember lobby preferences so the games you open load the way you set them. Clearing them just signs you out.

Our support desk is the contact point. Reach us via the lobby chat or email, and we will walk you through what changed and how it affects your account.

Access to our services depends on local law and is available where local law permits. Where rules differ by area, our policy follows local law first.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.